We often promote individuals based on their "hard skills"—their knowledge and ability to meet performance metrics. They've mastered the latest management philosophies, from MBO to OKRs, and consistently hit their targets. But does excelling as a "worker bee" truly prepare someone to lead the hive? The alarming rate of leadership failure suggests a deeper issue: a pervasive oversight of the crucial "soft skills" that genuinely differentiate a manager from a truly impactful leader. I have rarely met a leader who does not have the “hard” skills (knowledge, and ability to meet performance measurements) to do the job. Most people are promoted because they have shown they have the “hard” skills to do the job. They have shown they can be successful, responding to the latest management philosophy and performance measures. That could be Management by Objectives (MBO), Balanced Scorecard (BSC) and Objectives and Key Results (OKR), KPIs (Key Performance Indicator...